OPTIMISE YOUR PERFORMANCE AND MAXIMISE YOUR UPTIME
At Hitachi Construction Machinery, we put the same attentional to detail into our parts range as we do our machines. Whether you’re running a new, used or rental model, you’ll be sure it provides the reliability, durability and quality you’ve come to expect. The goal is to ensure that your machine will run at optimum performance for longer, while minimising maintenance costs.
Genuine parts
We offer a comprehensive range of new products featuring original, genuine Hitachi parts. Each part undergoes rigorous testing and verification by our team.
Selected parts
Our selected parts provide you with additional options at a competitive price. They meet our usual stringent quality standards to ensure reliability and performance. A wide range is available – from undercarriage parts to seal kits.
Remanufactured parts
An affordable and sustainable option, our remanufactured parts are tested and made to exact specifications – just like our other components. You can exchange your part for a remanufactured one at your local dealership. The used part is then sent to one of our specialist centres to be remanufactured before going to another customer. This process allows us to reduce waste and the need for raw materials.
Attachments and ground engaging tools (GET)
Whatever the job, we have the high-quality attachments you need. From new buckets to quick couplers, we offer a one-stop shop to ensure your excavators and wheel loaders can deliver the versatility you require. Whether you’re using mini or ultra-large excavators, we offer both Hitachi Genuine GET and Bradken GET to perfectly suit your specific requirements.
A FUTURE-PROOF PARTS SUPPLY
In response to growing demand from dealers and customers for high-quality spare parts, the Hitachi Construction Machinery (Europe) NV (HCME) European warehouse at Oosterhout was upgraded last year. The number of parts stored in stock at the facility in The Netherlands has grown significantly over the last decade, from 68,800 in 2015 to approximately 80,000 in 2024, and is expected to continue increasing.
To design a future-proof modernised warehouse and maximise the use of the 28,000m2 building, HCME worked with Neovia, a global leader in third-party contract logistics. Before the upgrade, the facility had 73,000 locations to store parts and it now has 110,000 locations, with a focus on the large components required for mining machines, hoses and piping, as well as fast-moving items.
The remodelling of the warehouse, which took two years to complete, has increased storage capacity with more dedicated bins and racks for certain parts. This has improved the accuracy of the picking process, and created additional space for larger, more expensive parts to be stored securely.
“The European mining market is currently booming and driving the increased demand for parts that we are experiencing,” explains Hans Lam, Manager Parts Logistics at HCME. “We proudly reopened the new warehouse in June last year, and unveiled it to our colleagues, and the senior leadership team at HCME, as well as Michael Fahy (CEO of Neovia), and Miguel Mazarias (Neovia Senior Vice President EAME and APAC).
“During the modernisation process, we maintained a high level of service to both dealers and customers, ensuring the consistent and reliable parts supply they would expect from HCME. And now we have a state-of-the-art fulfilment centre, that will continue to meet their needs in the years to come.”